9 Ways IT Teams Can Eliminate Patient Care Roadblocks

If asked, anyone could probably list a number of ways in which healthcare providers have changed the way they offer care in recent years (e.g., telehealth appointments or ordering prescriptions via pharmacy mobile apps). IT operations behind the scenes of these healthcare organizations have had to drastically evolved just the same. 

With any change comes new challenges. While providers can now travel between clinics, patients can complete intake from a smart device, and many employees in the healthcare sector can work from home, this inevitably creates connectivity, security, and other logistics issues for IT teams that ultimately hinder patient care. 

Help your team navigate this modern IT landscape with ease by eliminating these nine roadblocks to patient care.

The Problem: IT teams spend 40% of their time resolving print-related tickets. 

Your Prescription: Empower your end users.

Stop the flood of helpdesk tickets at the source. Users can install and access printers themselves with just a few clicks, so patients don’t have to wait, and helpdesk staff can prioritize other things. 

The Problem: 133 million records were exposed, stolen, or impermissibly disclosed in 2023. 

Your Prescription: Implement processes that protect PHI.

Configure user permissions and Secure Release Printing to minimize the risk of printed PHI, ensuring sensitive documents aren’t left unattended in the printer tray. Audit print activities, set rules to manage printed information, and create workflows that utilize AI to automatically redact sensitive PHI from print jobs in real time. 

BONUS: PrinterLogic segments every device, reducing your organization’s attack surface. As a Zero Trust printing solution, PrinterLogic authenticates every user through integrations with leading Identity Providers. Learn more about how PrinterLogic can protect your PHI with cloud-native printing.

The Problem: 30% of healthcare professionals state data silos are the biggest roadblock to adopting new technology.

Your Prescription: Unify print, workflows, and security. 

Smash silos by connecting all of your line-of-business systems, including enterprise resource planning (ERP), customer relationship management (CRM), electronic medical records (EMR), electronic health records (EHR), and document management systems (DMS). With PrinterLogic Output and the full Vasion Automation Platform, connecting the systems you need for critical print and document management is simple. For additional information on how to optimize print management in EHR and EMR environments, keep reading. 

Did you know that 46% of healthcare executives stated that EHR integration and modernization are one of their top priorities? 

The Problem: Output management solutions require too many manual touchpoints. 

Your Prescription: Automate your output management.

Eliminate manual intervention and document handling to increase print efficiency. Ensure business continuity by protecting critical print operations and scale with a cloud-based output management solution. Automation helps ensure documents are never held up due to failures or downtime, increases efficiency with Rules & Routing, and reduces operational errors to meet compliance standards. Learn more about how to level up clinical printing with PrinterLogic Output.

Download a handy infographic to help you summarize these top four roadblocks HERE.

The Problem: 46% of healthcare professionals say outdated IT infrastructure is the biggest challenge to adopting new technology.

Your Prescription: Move to the cloud. 

Prioritize cloud-native solutions that offer high scalability and enable your organization to effortlessly adjust to evolving business demands, like expanding operations, adding new locations, or managing higher document volumes. Customize workflows to fit healthcare requirements, ensuring seamless alignment with your business processes.

The Problem: 34% of healthcare provider executives cited clinical workflow optimization as a top priority for their organization.

Your Prescription: Automate repetitive workflows.

Begin by automating repetitive print management tasks such as system updates, printer deployments, and routine print server maintenance to lighten workloads, enhance efficiency, and improve security by reducing the risk of errors from overwork. Then, move on to automating more time-consuming processes like document delivery, document redirections, and print queue management.

Get started by reviewing this list of 9 clinical tasks you can easily automate in healthcare.

The Problem: According to the HIPAA Journal, 15% of all reported HIPAA breaches are due to printing errors.

Your Prescription: Safeguard print processes.

By automating document management based on predetermined criteria, you can reduce the risk of human error and ensure documents are processed correctly to meet compliance standards. Rule-based automation empowers you to take control of document routing across your environment, enhancing the efficiency, accuracy, and reliability of documents that support critical business processes.

The Problem: It costs around $10,000 to replace one print server. 

Your Prescription: Eliminate print servers.

Eliminating front-end print servers allows you to implement cloud-based solutions and kickstart automation for your organization. They also unify your print environment and other facets of your tech stack so you can drive down costs associated with consumables via automated reporting and increased visibility over print and document activity. 

BONUS: Organizations that choose PrinterLogic experience at least a 30% reduction in print consumables thanks to complete visibility into their print environment. With the high costs of ink and paper, reducing usage not only saves money but also supports your environmental sustainability goals. Keep learning more about how to optimize ROI and operational efficiency in healthcare. 

The Problem: The World Health Organization (WHO) estimates a projected shortfall of 10 million health workers by 2030.

Your Prescription: Simplify your tech stack.

Help your end users do their jobs efficiently with faster and more accurate document delivery. This will lead to quicker response times and improved satisfaction. Single sign-on makes setting up easy, and printer maps and Off-Network Printing can streamline location changes and remote work.