Print That Keeps Working. Work That Moves Intelligently.
Explore Fall Launch.
Nobody puts "babysit the print server" on their résumé. And yet in plenty of environments, it's a standing line item: another VM to patch, another driver package to test, another site where a single hiccup turns into a wave of tickets.
If that sounds familiar, you're not imagining the overhead. Here is where the pain tends to come from, and what changes when the servers go away.
Traditional print infrastructure concentrates risk. A print server is a dependency for every queue it hosts, so when it stalls, crashes, or gets rebooted for updates, the people behind it can't print. They don't file a ticket that says "the spooler service hung." They say "the printer is broken," and your helpdesk starts chasing a device that is perfectly healthy.
Redundancy helps, but it also multiplies the thing you're trying to reduce. Clustering, failover pairs, and per-site servers each add more infrastructure to build, document, patch, and eventually migrate.
Distributed organizations feel this most. A new clinic, plant, campus, or depot usually means another server or a WAN dependency, plus local queue management and a way to get drivers onto endpoints. Multiply that across dozens of locations and a big share of your print administration becomes repetitive upkeep rather than anything that improves the environment.
The harder problem shows up when people move. An employee who works at headquarters on Monday and a branch office on Wednesday needs the right printers at each, and with server-based printing that normally requires IT intervention. Queues live on specific servers, drivers have to match, and access can depend on the network path back to a particular site. So the user asks the helpdesk "how do I print here?" and someone maps a queue, chases a driver, or tracks down a job that vanished crossing the WAN. Add traveling staff and hybrid schedules, and site-to-site printing becomes a steady stream of avoidable tickets.
PrintNightmare happened in 2021, but printers and print servers still present security concerns. Quocirca's Print Security Landscape 2026 research found that 67% of organizations across the U.S. and Europe reported at least one print-related data loss in the past year, up from 56% in 2025. The average cost per incident rose to just over £1 million, from £820,000 the year before.
While printers present a cybersecurity risk, they also present a physical security risk to any information that’s printed. The time between when a document prints and when it’s picked up by the person who printed it can be enough for someone to gain access to information they shouldn’t have. This can compromise proprietary information and presents major issues in regulated industries such as healthcare.
Going serverless moves print management to the cloud. This approach shifts a few things:
No print servers to patch or rebuild. The spooler-on-a-server maintenance cycle goes away, along with the failover design that came with it.
One console for every location. Add printers, push driver and port settings, and manage queues across sites from a single place instead of touching each server.
Fewer "the printer is down" tickets. Deployment problems and slow or failed installs are a big source of printing complaints. Centralized, automated deployment takes much of that off the helpdesk's plate.
Authentication before the page prints. Integration with your identity provider lets you tie print jobs to verified users and support Zero Trust requirements, which is useful for audit conversations.
Fits the environment you actually have. Mixed-OS fleets, VDI, and EMR or ERP integrations are common requirements, and keeping jobs local where it matters avoids pushing everything through the cloud.
Take the pain points above one at a time and the fix is fairly direct.
The single point of failure goes away. With no print servers in the path, there is no spooler host whose reboot or crash strands a whole site. The outage that used to take down every queue on a server no longer has a server to originate from.
Site sprawl stops multiplying your workload. Adding a location no longer means standing up and maintaining another server. You manage printers, drivers, and queues for every site from one console.
The patch burden leaves your calendar. The Windows server running the spooler is the thing you'd otherwise have to harden, patch, and watch. Remove it and that recurring work goes with it.
We put the full picture into one resource: a four-step approach covering how to confirm servers are the real problem, justify the move, evaluate solutions with a requirements checklist and vendor questions, and handle common executive objections.
Download the Going Serverless Guide and see how much of your print upkeep you can retire.