One of the biggest root causes of printing problems in the enterprise is print drivers. That’s why it’s never surprising to hear IT horror stories of a single driver wreaking havoc across an entire organization. Rogue drivers can bring print spoolers to their knees, force end users to the brink of insanity and make life a nightmare for managed print services providers as well as in-house IT admins.
This is all made worse by the fact that many printing solutions don’t make it easy to isolate problematic drivers. Heck, they don’t even make it easy to deal with print drivers at all. Just consider these basic print-management tasks:
Managing drivers for large, diverse printer fleets or legacy devices
Keeping different driver versions organized and preventing users from installing the wrong one
Working with multiple print-driver repositories across different locations
Testing, updating and sometimes having to roll back new drivers
None of these are exactly painless when using traditional printing solutions. It’s no exaggeration to say that print servers actually make each of these tasks much harder than they need to be. But that last point—specifically, dealing with outdated print drivers—can quickly grow into a separate class of problems.
PrinterLogic’s serverless printing infrastructure can put an end to the hassle of outdated drivers. More than that, though, it can help you retake control of driver management across your entire print environment.
The net effect is more reliable day-to-day printing and fewer helpdesk calls. Which is great news for managed print services providers and IT support staff. But it also comes with further benefits, such as improved support for printing with mobile and BYOD devices.