Although the organization’s bottom line sees the most benefit, the usefulness of print analytics goes beyond a simple dollar value. It helps you identify areas you can improve to ease your workload and enhance the experience for end users.
For example, with a clear view into your entire print environment, regardless of its scale, you can start seeing how the number and size of print jobs vary across your network.
Are there remote locations that are generating high levels of print traffic?
Are there specific printers that are being over or underutilized?
Are these the possible causes of print-related support tickets?
In-depth print-auditing capabilities can help answer those questions. The same goes for streamlining processes.
Sound enterprise printing analytics can help identify print activity that leads to errors or inefficient protocols. If one ordinary user prints a disproportionate amount of color documents, it’s clear the default driver profile settings (or after-hours printing) need to be updated. Or, if the vast majority of users in a department are printing to a single device while another nearby printer is seeing very little use, then it’s time to start examining how their printers are installed.
And let’s not forget an overlooked advantage of increased print control: security.
With a complete digital trail for secure documents, admins can quickly identify and review suspicious print activity or provide the information that e-forensics teams need for investigations. This magnified insight into your print environment is a must-have in Zero Trust Network Architecture.
Yet, few enterprise printing solutions offer comprehensive enterprise printing analytics worthy of the name. What’s needed is a next-generation solution capable of providing a full suite of advanced reporting and auditing features.